Communications Subcommittee discusses departmental outreach, expansion of council office hours
Franklin Communications Subcommittee surveys departmental communications strategies, plans expanded office hours. The subcommittee received presentations from Fire, Library, Recreation, Arts and Culture, Senior Center, and DPW representatives on their existing outreach efforts across social media,
DocumentCenter · Meeting of May 28, 2026
Franklin Communications Subcommittee surveys departmental communications strategies, plans expanded office hours. The subcommittee received presentations from Fire, Library, Recreation, Arts and Culture, Senior Center, and DPW representatives on their existing outreach efforts across social media, email, and direct contact. Chair Caroline Griffith and members agreed to expand Town Council office hours from the current monthly Thursday morning slot at the Senior Center to multiple times and locations, with the Franklin Public Library offering Wednesday evenings or third Saturdays beginning in July.
The subcommittee also discussed 2026-2027 priorities including developing social media guidelines for elected officials, standardizing email response procedures, and creating council meeting recaps for social media, with Councilor Gene Grella assigned to draft email procedure rules.
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Source: the DocumentCenter meeting of May 28, 2026, compiled from the official minutes.
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